Iboats
Reviews and Complaints
Shipped defective item, multiple times
- Customer service
Preferred solution: Let the company propose a solution
Refused to accept return
- Customer service
Preferred solution: Full refund
Iboats.com ships wrong item, then doesn't respond to return requests or refund
Preferred solution: Deliver product or service ordered
Charged for product and 2 day shipping. Checked order status and was scheduled to ship 8 days later.
My in stock order and 2 day shipping was charged . The next day I checked order status and the product was not going to ship for 8 days.
I called and was told the product came direct from Taylor Made and would be shipped to them and then to me. I said that is too long I need the product in 2 days and cancelled my order. I was told I would receive an email confirming my cancellation. 6 hours later no email, so I called back and was told the product shipped and they could not refund my money until UPS cancelled shipping.
I pointed out that the product was going from Taylor Made to boats.com not me first. They still wouldn't cancel my order even though this was completely their screw up.
I had already reordered product from a reputable company with 2 day shipping. Never buy anything from these liars at boats.com
Iboats - Prop Review from Clemson, South Carolina
Don't buy at iboats.com - they lie about in-stock
Shipped me garbage,took me 2 months to get my money back
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they will try to cheat you