Not resolved

Yes I ordered a drive shaft that was supposed to be short shaft. Box came and corner of box was torn no biggie opened found out it was the wrong length.

I then call customer service to see if the could send the correct drive shaft. After the person the phone told me they don't carry short shaft I asked why website had it listed. She looked with me and seen that when you order a short shaft is changes it on the website to long shaft. So I get my return number send it back and because box was torn I put some tape and card board to reinforce it.

They told me they reuse the boxes and since I did that they are deigning me my return.

Nothing wrong with product just the box. Yea I'm pissed

Product or Service Mentioned: Iboats Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $175.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Sep 28, 2017.
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