Yes I ordered a drive shaft that was supposed to be short shaft. Box came and corner of box was torn no biggie opened found out it was the wrong length.
I then call customer service to see if the could send the correct drive shaft. After the person the phone told me they don't carry short shaft I asked why website had it listed. She looked with me and seen that when you order a short shaft is changes it on the website to long shaft. So I get my return number send it back and because box was torn I put some tape and card board to reinforce it.
They told me they reuse the boxes and since I did that they are deigning me my return.
Nothing wrong with product just the box. Yea I'm pissed
Product or Service Mentioned: Iboats Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $175.
Preferred solution: Full refund.