Iboats
Iboats Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Iboats has 3.0 star rating based on 110 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Price, Website ease of use, Customer service was fantastic.
Cons: Customer service, Delivery, Incomplete order.Recent recommendations regarding this business are as follows: "Do not use this company. they will take your money and run.", "My recommendation is to stay away from this company.", "Do NOT buy from iboats.", "Do not purchase. Go to West Marine, or any other parts dealer", "If you don't want to throw your".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Iboats has 3.0 star rating based on 110 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Price, Website ease of use, Customer service was fantastic.
Cons: Customer service, Delivery, Incomplete order.Recent recommendations regarding this business are as follows: "Do not use this company. they will take your money and run.", "My recommendation is to stay away from this company.", "Do NOT buy from iboats.", "Do not purchase. Go to West Marine, or any other parts dealer", "If you don't want to throw your".
Most users ask Iboats for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Iboats Reviews
"Order a parts"
Don't have any complaints happy with everything n everyone I've talked to about my getting parts. Thank You
"Order received short on product"
I order two parts, received only one of them and they do not answer any phone numbers or emails. Will not be ordering from them again. User's recommendation:...
Mount Laurel, New Jersey
Purchaseno returned call or emailno return call from I boats
IM TRYING TO PURCHASE A LOWER UNIT FOR A 201* ***HP 4STROKE YAMAHA F225XB 6HBX100****Y please call me 723 569 **** thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder received short on product
I order two parts, received only one of them and they do not answer any phone numbers or emails. Will not be ordering from them again.
- Supposed to have product
- No customer service at all
Preferred solution: Deliver product or service ordered
User's recommendation: My recommendation is to stay away from this company.
Sacramento, California
Never received product
Placed an order 5 weeks ago and never received the product. Tried to contact customer service through there e mail and got nothing. Iboats is a total rip off don't use them.
User's recommendation: Do not use this company. they will take your money and run.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sayreville, New Jersey
Cancel/Refund
PI have been trying to contact iboats for 2 months regarding an order I tried to place, check, the status of, and then tried to cancel and request a credit for a cc charge they processed.
I have received no correspondence or return phone call.
I think they are out of business, but I having no way of knowing.
I am going to report fraud to my cc company.
User's recommendation: Do NOT buy from iboats.
Plaquemine, Louisiana
Order Get me the Chase for a 25 horse's Mercury.Model number 1231 dash 101 dash 13 Solasa parts
Would really like to talk to someone on phone.Trying to make an order have tried calling the 1800# and the801-571-**** and emailed yall Sunday and no reply.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Fail to return comtact
Company fixed the issue and I have been provided with apology.
I bought a part from iboats. The part says its universal and its not.
This would be fine if they would return my email.
The website states there is a return form, but there isnt one listed. I sent an email as required, but no return mail from iboats.
- Parts accesible
- No customer service at all
Preferred solution: Full refund
User's recommendation: Do not purchase. Go to West Marine, or any other parts dealer
Lynn Haven, Florida
Order status
I still have not received the product I ordered and payed for from iboats. Nor, have I been able to contact them other than an automated email response acknowledging the receipt of the first email I sent them.
Alton, Illinois
Need to return item. ..order #63237
I attempted to call iboats today with negative results listed telephone numbers are ALL recorded messages. I emailed them numerous times as welI.
I have bought a few items from this company over the years and this is the first time I had to return something It's sad and disgusting that corporate America is so willing to take your money and nearly impossible to get it back. It's highly unlikely I will ever do business with them again..I can't recommend them to anyone!!
User's recommendation: If you don't want to throw your
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo returned email for return
This company does not accept phone calls . I have had a return part for over 6 days now .
They sent an email stating that they will be in touch 1-3 days. First off they sent the wrong part second impossible to contact them and talk with some one ..
a very much over priced . Do not use these clowns.
Preferred solution: Full refund
Fayetteville, North Carolina
No refund after 40 days!
Returned a part, recieved a RA, did EXACTLY! what the directions said.
Sent back with tracked mail. No refund 40 days later. Emailed "Max" 3 times, still no response. Absolute rubbish!
Will be contacting BBB for what it is worth.
I don't understand how they keep getting business with the reviews they have. Wish I would have read them a bit more.
User's recommendation: Don't do business with them
Alton, Illinois
Need to return item. ..order #63237
Attempted to call iboats and they only had a recorded message to send a email to them for customer service. I have sent numerous messages to that iboats with no response.
I can only say iboats is not a reputable company . I recommend not doing business with them under any circumstance
Cheyenne, Wyoming
We returned an item over a month ago, and would like to check the status on it
It appears there is no one (human) to actually discuss the status of our returned item. There was a point when we did talk to somebody when we ordered it, but now it appears there is no way at all to get a hold of anyone.
We have emailed inlays, as we were instructed to do, and we just get the same reply so I believe its just an automated response, very poor customer service!
The fact we have to go through this website is proof of the pudding! Are you part of iboats?!
User's recommendation: Do not order from iboats
Baltimore, Maryland
No parts yet!!!!
I havent received my parts after 3 day shipping. I would like to cancel the order fully and have a refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Taylorsville, Utah
Waiting on refund since June 29, 2022!
I ordered Wise Pontoon seating group for $1,706.55 on 4-10-21.
Oct. 2021, I was told by Amy that 2 items were on backorder.
We can't send until we have all pieces in stock.
Waited, waited and waited again... NOTHING. Then, contact Iboat again on June 29, 2022. In contact with Shellie.
First, I was told 2 items are still on backorder. Then, she said she was going to contact warehouse to see what's the holdup. Next message, I was told they delivered and I refused the order. So, now I refused an order that I have been waiting on for over a year and there is a pontoon eating grass in the backyard while waiting on seating group so I can sell it!
Last message, same day, on June 29.
2022 from Shellie was...
After a bit of research, we won't be able to reship these out as they only have some of the items in stock. I've submitted a full refund of $1,706.55 to your account and I want to apologize for any inconvenience this may have caused.
IT'S NOW JAN. 3, 2023---NO REFUND HAS BEEN MADE!!!
AND THE BEST PART ABOUT THIS IS... WHILE DEALING WITH THIS BS WITH IBOAT, I HAD TO BECOME FULL-TIME CAREGIVER FOR MY 97 YEAR OLD MOM.
DOC TOLD US THAT SHE HAD VERY AGGRESSIVE ACUTE MYELOID LEUKEMIA AND GAVE HER 2 MONTHS. SHE HAS SINCE PASSED.
I want my money, I need my money!!! Seating group was needed to sell pontoon. Still can't sell pontoon, Iboats has had my money since 4/10/21.
I am so very tired of dealing with this sorry company!
$1,706,55!!! What is the word for BEYOND PISSED!!!
Now they won't contact me via email or phone! I want my money and interest for my money they used for a year and 9 months!!!
- Purchasing items and never receiving them
Preferred solution: Full refund plus interest this money could have made in my bank account for the last year and 9 months!
User's recommendation: RUN FORREST!!!!
Phoenix, Arizona
Order a parts
Don't have any complaints happy with everything n everyone I've talked to about my getting parts. Thank You
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Coral, Florida
Unreasonably long delivery
Your Invoice #620**** for Order #622****
I either need this product to be shipped or cancel and refund.
Please advise
Thanks Michael Abbott
319-269-****
Ordered 11-17-2022 now 12-19-2022
I ordered Wise Pontoon seating group 4-10-21. ORDER # 61470.
Waited on delivery 6 months. Oct. '21 I contacted Iboat about my order. Amy told me the captains chair and console was on backorder.
They don't ship until they have all pieced of group. Waited, waited and waited 8 more months.. STILL NOTHING. So on June 29, 2022, I contacted Iboat again via email.
I was told by Shellie the captains chair and console were still on backorder. Shellie said she was going to contact warehouse and she would get back with me. Her next message that day, she said, they delivered product and I refused the order. WTH, I refused an order that I have been waiting on for over a year and there is a pontoon eating grass in the backyard while waiting on seating group so it can be sold!
The day proceeded to get better and better!!! Last message I received from Shellie was... 'After a bit of research, we won't be able to reship these out as they only have some of the items in stock. I've submitted a full refund of $1,706.55 to your account and I want to apologize for any inconvenience this may have caused.
((liar)) IT'S NOW JAN. 3, 2023---NO REFUND HAS BEEN MADE!!!!!!! AND THE BEST PART ABOUT THIS IS.... WHILE DEALING WITH THIS BS WITH IBOAT, I HAD TO BECOME FULL-TIME CAREGIVER AND HAVE HOSPICE COME TO MY HOUSE FOR MY 97 YEAR OLD MOM.
DOC TOLD US THAT SHE HAD VERY AGGRESSIVE ACUTE MYELOID LEUKEMIA AND GAVE HER 2 MONTHS. SHE HAS SINCE PASSED. WATCHING MY MOM DECLINE SO QUICKLY DUE TO THIS DAMN CANCER...AND IBOAT WAS JUST THE ICING ON THE CAKE!! I want my money, I need my money!!!
Seating group was needed to sell pontoon. Still can't sell pontoon, Iboats has had my money since 4/10/21. I am so very tired of dealing with this sorry company! $1,706,55!!!!
Now, they won't contact me via email or phone!
I want my money plus interest for money they used for the pass 1 year and 9 months!! Jean Pittard I AM WAY PASSED PISSED!!!!!!!!!
About
Iboats is a web store which specializes in products sales for marine businesses and recreational boaters. The company was founded in 1998. Its headquarters is based in Draper, Utah, USA. Iboats offers the following products for boats: propellers, fuel tanks, motors, controls, and trolling motors. Customers can order safety chains, wheel chocks, cleaners, and docking lights accessories. Iboats also provides new and used boats. There are refinance, equipment upgrade, cash out, and first time buyer loan programs. Iboats ships their products worldwide using UPS delivery service. The company accepts returns within 30 calendar days of the receipt date. Order status can be tracked on the company website.
Iboats is ranked 31 out of 506 in Water Transport category
USA
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