spent the time to place an order, no e-mail confirmation from these clowns, they processed the pay pal deduction, so I emailed them but got no response and a week later I get a paypal credit. Never one email from them!!!! spent the time to place an order, no e-mail...Read more
On June 26th I placed a $350.00 order with iBOATS for seat stands. Their website said they were in stock. Weeks late the order still said "Processing". I start sending emails asking for a status report. Nothing, no response. I finally call and they tell me Wise, the...Read more
Iboats - Trying to get hub replaced
Got an order # last month , still waiting
Iboats - Bad customer service
Been waiting on a answer to a bad hub since June 6 th , stay away from this company
Iboats - Sloooooww response time!
Didn’t get a confirmation email ...... don’t know if my item left yet. Tried calling........... spent 1/2hr. To 45 min. on the phone. Finally got to talk to someone in customer service! After confirmation of my order,, I’m still not sure if it’s shipped
rchased a new Solas Prop for a 50 HP Honda. It was shipped on 05/21/2018. It has an awful whining noise. I contacted Solas and iboats way before 30 day's. iBoats. refused to take the prop back as it was placed on the motor and in the water. Like I would know about the...Read more
I didn't like
- Customer service
Iboats - Never received item
2 weeks after ordering and hour on phone they tell me its normal for them to take weeks to ship because it is summer and they cant get in touch with warehouse to find my order due to busy season. Customer service sucks....
Iboats - Terrible service
Worst customer service ive ever seen. Run away from this place. Getting them to credit your visa for a cancelled order is like pulling teeth.
I ordered $150 of boat bunk glides. Ordered on 5/29. Immediately received order confirmation. A week passed no shipping notice. Called their phone order assistance and the electronic search indicated no order existed. Called and talked to two nice customer service...Read more
- Cs staff was friendly order cancelation no problem
I didn't like
- Very poor order tracking and order processing
Iboats - Worst online experience ever...
Ordered a part...part came damaged...they sent a new one out with wrong address and wanted me to find it thru ups.....DONT SHOP HERE
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