Purchased a boat cover expected to fit a Tracker boat with trolling motor. Web page offers exact match. Product received doesn’t match the boat or the trolling motor. Attempting return and customer service trying return but warehouse slow in the process. After two...Read more
Iboats - Worst DO NOT BUY FROM
we needed a boat part so we ordered it 1 1/2 weeks ago and still didnt get it we were going to the keys and needed that part we called them and asked about it and were it was and they didnt know now we dont have a boat to bring our family on to the keys and the part was $$$$$$$$$$$$$.worst ever thank you iboats.com
I order a boat seat after calling there technician line at I boats. They said this part number will fit your boat and if not we will refund you and supply a shipping label. Ordered the seat and surprise, it didn't fit. Called to start the return ". Customer service, I...Read more
I bought a boat prop from Iboats. i paid for 2 day shipping, that was 7 days ago and I havent even received a tracking number. I Emailed customer "service" after 2 days and got no response. I Emailed them again about not getting a response and all I got was form letter...Read more
The company iBoats advertises a price match guarantee to its competitors, and I have successfully placed orders with them in the past, so for the purchase of a marine ac, I decided to use them. I called their customer service line on a Monday, and talked with a...Read more
I ordered a boat seat from these scums for a Christmas present. Their acknowledgement said it would ship Jan 3, 2018. I called over there to see if they could do any better and they said no. That is what Wise told them. I found another seat (exact same) that would ship...Read more
I didn't like
- Customer service
Just want to say thank you to Melissa Brown for going above and beyond to get my helix 12 fishfinder sent out fast to me. She was very nice to talk with and helped me out alot. I have seen some bad reviews on Iboats but I can tell you that my time spent with them was...Read more
DO NOT do business with this company !!! I bought a Bimini for my boat. They sent the wrong size. When I called they said is was the correct one and to go ahead and try it and send it back if it didn’t fit. It didn’t fit after I tried it. I sent it back and then said...Read more
Yes I ordered a drive shaft that was supposed to be short shaft. Box came and corner of box was torn no biggie opened found out it was the wrong length. I then call customer service to see if the could send the correct drive shaft. After the person the phone told me...Read more
Iboats - Return policy scam
I-boats sent me the wrong prop and I had to jump through hoops to get approval to send back. I had to pay for shipping back to them. Once back they told me a prop I never took out of the insert was damaged and denied my return. If you can even see it. There is a speck on it???? Really. Do not order from them. When I told my story to fellow boaters, they had the same story.
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